Upgrading Your Switchboard To VOIP
If your company thinks that upgrading your switchboard and switching to VOIP is too costly for a small to medium-sized business, take note that the upfront costs are minimal.
Massive savings, especially on international calls – some calls being as little as 42 cents a minute, could add up to huge savings. This is the major reason for swapping to VOIP.
What is VOIP? VOIP refers to speech carried over the internet and it differs to the traditional phone lines in that it is a digital method of transmitting speech over the internet, making it a cost-effective method of communication, and rather than through a fixed line operator’s analogue network, the VOIP network is a more flexible method of communication.
Significant savings can also be made on land line local calls and cellular calls.
In the past the quality of the calls and also the stability was an issue but the operation on ADSL lines has delivered a dependable service with excellent quality of voice.
The secret of successful VOIP lies in the education of the staff and encouraging your staff to make full use of the VOIP system over any other method of telephony. This will lead to a drastic reduction of operating costs when this system is used correctly.
South Africa is still lagging behind in VOIP technology, but companies are speedily becoming conscious of the benefits of making use of Voice over Internet Protocol, otherwise known as VOIP.